Beko frost free fridge freezer safety warning

Beko Fridge Freezer Recall

There are believed to have been 20 fires in London alone involving Beko fridge freezers since 2008. These fires have left 15 people injured and one person dead.

Fire chiefs were urging people to check if they own particular models which were made between January 2000 and October 2006.There are believed to be about 500,000 of the affected appliances in homes and businesses across the country.

A Beko spokesman said: "Since becoming aware of the issue, Beko has been working closely with the London Fire Brigade and Trading Standards to identify the issue and the best method of reaching all affected consumers and arranging a modification."

"We have contacted all retailers who sold these products to seek their help in identifying affected customers from their sales records."

"This has allowed us to mail these customers to make them aware of the issue and to urge them to contact our freephone number to arrange the modification."

'We are working with British Gas and a major electronics retailer to contact owners of these products and carry out a free of charge modification to replace the defrost timer.

'As a result of this ongoing activity we have mailed over 100,000 owners and have successfully located and modified 11,000 units.'

If you own an affected product, or if you are unsure if your product is affected, call our free phone number 0800 009 4837 between 8.00am and 6.00pm Monday to Friday

What you need to do if you own one of these Products

Check the model number and serial number of your fridge freezer. The serial number is on the rating plate (examples below) and is 10 or 12 digits long located inside the fridge compartment. The first 2 digits of the serial number give the year of production. Please contact us if your models serial number begins with any of the following: 00 01 02 03 04 05 06

If you own an affected product, or if you are unsure if your product is affected, call our free phone number 0800 009 4837 between 8.00am and 6.00pm Monday to Friday . We will arrange to visit your home and make the modification to the product at no charge to you. Please have the model and serial number of your product when you call.

Further details can be found on our website www.beko.co.uk (opens in a new window) , where you can also check if your product is affected by entering the model and serial number.