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Appliance breakdown cover

Quality Electrical Ltd is an approved service centre for the Domestic & General Group Ltd and an authorised appliance service and repair specialist for John Lewis Partnership Ltd branded electrical, gas and refrigeration appliances, including washing machines, cookers, fridge freezers and dishwashers from leading manufacturers.

Domestic & General

Domestic & General provide peace of mind cover for new and old household appliances, with no age limit on product insurance renewals.

John Lewis - Warranty

To cover breakdown costs outside the guarantee period, or insure for repair costs incurred as a result of accidental damage (not usually covered by the service guarantee) you may wish to purchase an extended warranty (John Lewis Service Plan) on your new product. You can buy an extended warranty from John Lewis at the same time as you purchase the electrical item, or if you prefer, you can wait and buy it within 30 days of purchasing the item.

Further information about John Lewis guarantees and extended warranty plans please see the John Lewis Partnership website, www.johnlewis.com.

Product guarantee includes:

  • Protection against breakdowns
  • Repairs by manufacturer approved technicians
  • UK customer care tean
  • No product age on renewals
  • Protection against damage caused by accident
  • You could receive a brand-new appliance if we can't fix it!

Out-of-guarantee includes:

  • Protection against breakdowns
  • Repairs by manufacturer approved technicians
  • UK customer care tean
  • No product age on renewals
  • Receive a contribution towards replacement appliance if we can't fix it!